TPS International Inc.
Aligning Human Capital to Business Success
Why Lean Six Sigma Fails or Lacks Sustainability
A new blueprint for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way is urgently needed, whereby personal and organizational performance, and learning mutually reinforce each other and create a stable basis for a high performance company. Traditional business management concepts are insufficiently committed to learning, and rarely take the specific personal ambitions of employees into account. In consequence, there are many superficial improvements, marked by temporary and cosmetic changes, which are coupled with failing projects that lack engaged personnel. This new book emphasizes the introduction of this new blueprint, called TPS-Lean Six Sigma. This model entails the integration of Total Performance Scorecard and Lean Six Sigma. TPS-Lean Six Sigma and the related new tools provide an excellent and innovative framework for creating a high performance culture and a sustainable breakthrough in both the manufacturing and service industries.
TPS-Lean Six Sigma is like a ‘turbo-charged’ Lean Six Sigma program. All of the proven, sound methodologies of traditional Lean Six Sigma are charged with highly motivated team members. The result is a powerful people driven Lean Six Sigma program called TPS-Lean Six Sigma that leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. TPS-Lean Six Sigma is the perfect marriage of Lean Six Sigma and the Total Performance Scorecard. With TPS-Lean Six Sigma, your business, your customer, and your employee’s personal goals are all realized in concert with each other. By integrating human capital into the Lean Six Sigma equation, organizations have the opportunity for exponential, quantum levels of improvement and success. Your customers will be happy, shareholders will be happy, management will be happy, employees will be happy, processes will be optimized, waste will be eliminated, and profits will soar. It is quite possible that now, with TPS-Lean Six Sigma, we actually have reached nirvana. By way of this book, Hubert Rampersad & Anwar El-Homsi are launching a revolutionary, holistic concept called TPS-Lean Six Sigma which actively has human capital embedded in Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvement and quality enhancement for the organization.
Main Reasons for Lean Six Sigma Failures:
We have been deploying Lean Six Sigma for over the past five years. What we found is that while Lean Six Sigma does a great job addressing the primary concerns of manufacturing and service, there was something missing, something to keep the momentum going. That something is Human Capital. That’s right, Lean Six Sigma primarily addresses quality issues, manufacturing issues, transactional issues, customer issues, speed and variability issues. However, unless your organization is run by robots, you still need people to make it all work. There was nothing in Lean Six Sigma that systematically addresses the very real needs of the people who are the heart and soul of any business. Total Performance Scorecard Lean Six Sigma (TPS-Lean Six Sigma) is the only program of its kind that incorporates the element of Human Capital as a structured part of a Lean Six Sigma program. Let’s face it - you can design the best Lean Six Sigma program in the world, but if the people running it and working within it are not happy themselves, how effective do you think the program will be? Let’s consider the corollary - what if you had employees that are highly motivated running your Lean Six Sigma initiative? Wouldn’t that be the best approach? Would you have to force feed the program to your employees, or will they grab on and move the program along even further then originally envisioned? That is what the authors have included in detail in this book and in their related workshops; How to design, develop, and implement the most powerful Lean Six Sigma program in the world, TPS-Lean Six Sigma. They have combined all the powerful tools and methodologies of Lean and Six Sigma with personal power optimization of the Total Performance Scorecard. The result is a breakthrough program that increases speed, reduces waste, motivates the workforce, satisfies customers, and drives up profit. See below how based on this revolutionary concept quality has evolved from inspection to TPS-Lean Six Sigma.
TPS-Lean Six Sigma
Linking Human Capital to Lean Six Sigma; A New Blueprint for Creating High Performance Companies
Praise for TPS-Lean Six Sigma:
“Hubert Rampersad and Anwar El-Homsi combine the power of Lean Six Sigma with an approach that stresses the importance and need of developing an organizational structure and philosophy that combines the goals of and aspirations of the individual with those of the company……During my 38 years of business experience, I’ve seen many well developed management concepts being applied without success and that have failed to recognize the importance of aligning the needs and aspirations of employees with those of company objectives. The TPS-Lean Six Sigma concept offers a systematic process of continuous improvement and development of personal and organizational performance with potential for breakthrough results”. --- Ricardo A. Gonzalez Director Worldwide Purchasing, EASTMAN KODAK COMPANY
"Successful implementation of Lean Six Sigma relies on people up and down the organization working together to achieve quality. Despite best intentions, the importance of the human element in the overall implementation scheme can be overshadowed by a focus on the tools. Hubert Rampersad and Anwar El-Homsi have written the most important book yet on creating a culture of Lean Six Sigma. It clearly spells out how to address the issues and challenges associated with implementing a comprehensive and effective Lean Six Sigma program". --- Stephen Haight, Vice President Global Quality, Bausch & Lomb
“Hubert Rampersad and Anwar El-Homsi continue their superb integration of business, project, and personal life in their new book. Their disciplined, logical, and scorecard approach to melding business and personal lives will be a major benefit to companies, leaders, and employees. The new book is full of examples, tools, and exercises that will help individuals discover and align their personal vision and mission to the company where they work. This book links the lean six sigma profession with human capital in a fully integrated and through way”.--Dave Ulrich, Professor of Business, University of Michigan, and Partner, The RBL Group. He was ranked as #1 management educator and guru by Business Week, #2 among management thinkers by Executive Excellence, and listed by Forbes as one of the “world’s top five” business coaches.
"This book packs a big punch. Any company interested in improving their quality processes fast needs to incorporate its message." - - Paul Bracken, Professor of Management, Yale School of Management
TPS-Lean Six Sigma puts heart in the (Lean) Six Sigma process. It's designed for human beings and integrates both process and people to achieve maximum results.-- Marshall Goldsmith is a world renowned executive coach and the author of the New York Times best seller What Got You Here Won't Get You There. He is recognized by the American Management Association as one of 50 great thinkers and leaders who have impacted the field of management over the past 80 years.
The major difference between two companies in the same industry lies not with the machines they use, not with their locations, not with their advertising campaigns, and not with their buildings, but rather with the people who work there--their skills, their talents, the processes they carry out, and especially with the motivation they bring to the job. TPS - Lean Six Sigma provides a guidepost for executives to craft an organization that both celebrates individual differences while molding disparate individuals into an efficient team executing the right processes smartly. It was once said of a great sports coach (Bum Phillips) that "he could take 'hissen' and beat 'youren' or he could take 'youren' and beat 'hissen'." TPS - Lean Six Sigma will teach you how to do that: how to build upon widely ranging individual strengths so as to combine them into a set of efficient and effective performers who deliver value with no waste and target precisely what customers desire.-- Professor Francis D.Tuggle, Ph. D., Argyros School of Business and Economics, Chapman University, California